Returns & Shipping Policy

Shipping

Many of our products are made to order. Because of this, please allow time for your order to be created before it ships.

Once your order ships, you will receive tracking information by email.

Shipping times may vary depending on your location, the product ordered, and the shipping option selected at checkout.

Returns & Exchanges

Because many items are made to order, we do not accept returns or exchanges for wrong size, wrong color, duplicate orders, or change of mind.

Please review all product details carefully before placing your order, including size guides, product descriptions, colors, and shipping information when applicable.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, misprinted, or incorrect, please contact us within 14 days of receiving your order.

Please include your order number and clear photos of the issue so we can review it and help make it right.

For order issues, email us at gentlegrowthwellness@gmail.com